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Dear valued customer,
We kindly request you to capture a video while unwrapping your package, covering the moments before, during, and after the opening. Make sure the shipping label should be clearly visible. This simple step greatly assists us in swiftly processing refunds for any potential issues like defects, incorrect items, or damages. Your cooperation is highly appreciated!
Customers have the option to return or exchange any products within 7 days from the date of delivery only if the product is damaged or the wrong item is received. The return can only be processed if the videography of the product unpackaging is provided by the customer.
Return will be processed within 2 days. Refunds will be initiated within 2 days.
The refund amount will be reflect to the customers bank by 5-10 Business days.
If you no longer want or need a product, it must be returned in new and unopened condition, with all accessories and original packaging intact. The serial number should also be intact. All accessories must be in new and unopened condition with the original packaging intact.
Delivery and handling charges for returning unwanted items dispatched by a Bhkart are usually borne by the buyer. If the return is due to a fault on the part of the bhkart, you can request reimbursement for return postage costs.
To ensure a safe return, we recommend using a traceable delivery service.
1. Click on “Your Orders“.
2. Locate the order you want to return. Below the product name, you’ll find the store’s name. Click on the store’s name to find their contact details.
3. You can contact us directly or place a support ticket for the return.
4. Enter your query and click “Send e-mail”. Your query will be forwarded to the concerned team.
Please allow 3 business days for the bhkart to respond and provide return instructions.
Refunds for orders are managed by bhkart. We will request your account details to process the refund. Please note that the refund will be issued after the we receives and verifies the returned order.
For damaged or defective items, the bhkart will refund the cost of the item along with the delivery charges incurred in sending it to you. However, for returns of unwanted items, the bhkart is not required to refund return delivery charges unless the return is due to an error on their part.
Thank you for choosing bhkart! We appreciate your business.
Bhkart.com, In front of SIMS College, Side of Apollo Pharmacy, Cuttack, Odisha, Indiia, Pin- 753014
contact@bhkart.com